Tuesday, July 23, 2013

Cannot open your default e-mail folders

All of a sudden, my Outlook 2007 stopped to update mailbox even though it was connected to the Exchange server. I then created a new Outlook profile, but got 'Cannot open your default e-mail folders'. Found the solution here, http://support.microsoft.com/kb/913843.

What I did is to manually create the RPC key and the dword key. Then my Outlook opened right away and started updating items.

Updated 8/7/13
This issue reoccurred again today. Checked the registry and it's good. The workaround this time was to go to email account, and remove username and re-type in, click "Check Name" again.

Updated on 9/15/14
This issue occurred on one of user's PC. He has Outlook 2007 connecting to Exchange 2003. The Outlook status was "disconnected' and no matter what I tried, even tried on a different PC, did not resolve the issues. I finally found out it's MAPI related and limitation on Exchange 2003. This article below helped me resolved the issue. http://support.microsoft.com/kb/842022


How to add a user to multiple Microsoft Teams

Go to Microsoft Teams admin center Go to "Manage users" in Users and select the user to be added In Teams tab, click on "Add ...