Tuesday, December 12, 2023

How to add a user to multiple Microsoft Teams

  1. Go to Microsoft Teams admin center
  2. Go to "Manage users" in Users and select the user to be added
  3. In Teams tab, click on "Add to more teams"|

  4. Search the Teams to select

  5. Click Apply

Friday, September 15, 2023

Java issue when access EqualLogic Group Manager

 Do you still manage an EqualLogic SAN? Yes I do. I still have an EqualLogic PS6100 running STRONGLY.

I tried to access the management interface of our PS6100 on a Windows 10 computer, after I installed Java and added the URL to safelist in Control Panel > Java settings, I received the error "Unsigned application requesting unrestricted access to system" when trying to open jnlp file. 

Here is the summary of what I got it to work.

1. Open Notepad in admin privilege

2. Browse to C:\Program Files (x86)\Java\jre-1.8\lib\security and open "java.security" file

3. Find and Comment out the line, "jdk.jar.disabledAlgorithms=....."

4. Go to the management ULR, and select "Launch as an application" to download the jnlp file

5. Double click jnlp file, accept the security warning and Run

6. Not using SSL, so uncheck "Encrypt communication" box to log in

Tuesday, October 27, 2020

ordinal xxxx error in ACL

If you have received the following errors when running the ACL scripts, "The ordinal xxxx could not be located in the dynamic link library C:\Program Files (x86)\Common Files\Microsoft Shared\Office 16\msoxxwin32client.dll".

Please check

  1. ACL is up to dated.
  2. Run Office repair both quick and online repairs.
  3. Make sure "AccessDatabaseEngine 2010 is installed even you're running the latest Office app.

Saturday, August 15, 2020

Windows 10 Screen LockTime at one minute on Dell Latitude 7410

I have experienced this problem that the screen locked itself at exact one minute on all newly purchased Dell Latitude 7410s. I then have been doing a lot of researches online, making changes in registry, playing around the screen timeout settings and even the GPO but without any luck. Contacting Dell support TWICE and they had no clue either. I was also blaming the v1909 version on this. 

Finally I got the help from my Dell account team and the fix is very simple. 

Open the Dell optimizer and  turn off "Walk Away Lock" - which was set at one minute. (Not sure why it comes with this particular model and Dell support has no knowledge about it)

Monday, September 23, 2019


Yes she is the fucking bitch! Updated in 2020 - Glad to report the bitch has left the company!

Friday, June 21, 2019

"Contacting the server for information" and "upload blocked" in Office365 WORD

This has been a frequent seen issue in our environment. The common symptoms are:

  •  After a Word or Excel file open, or when trying to save it, the program will be stuck with a "Contacting server for information" window and needed be killed in the Task Manger.

  • "Upload Blocked" will display and asks for "Sign In". However it would become a log-in loop and eventually got into the TPM error, "Something went wrong. Your computer's Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with the error code 80090030"

Possible fixes:
  • I usually start with checking if TPM is bad by going to BIOS to confirm if the TPM is still available in the Security category. I have seen few times its missing even the BIOS is up-to-date on our Dell Latitude laptops. This case motherboard needs to be replaced. When TPM is bad, we cannot suspend bitlocker in Windows and bitlocker would prompt for the bitlocker key randomly when the laptop boots up.
  • If the TPM is good, then I will perform this step: Close all Office apps, disconnect user's account from "Access work or school" in the Settings/Accounts". Open Word or Excel to sign in the first time and allow device to be registered. 
  • Another quick checkup to try is go to File/Account in Word, usually there's a "Fix it" button next to the user profile in most of cases, click on it. In the same window, also click Update now in Office Updates options.
  • I also have seen the similar issue that user could not log in Office app due to the license of older versions of Office still present in the system. The fix is at this link

Thursday, January 10, 2019

Few issues after changed Office 365 subscription from E3 to Business Premium

After changed subscription from E3 - Office 2016 to Business Premium - Office 2013, I ran into all kinds of problems. 

The first issue is the Office apps such as Word shows expired ProPlus license has expired even ProPlus has been uninstalled.

The 2nd issue is after the license issue has been fixed, I could not save files to SharePoint or Onedrive for Business in Word or Excel. It would keep prompting for login even I typed in correct credential.

Solution to 1st issue:

1. Run cmd as the admin
2. CD C:\Program Files (x86)\Microsoft Office\Office15 (Office 16 for Office 2016) or CD C:\Program Files\Microsoft Office\Office15  and press Enter.
3. Run cscript ospp.vbs /dstatus and press Enter (copy the last five digits of the product key for Office 16O365ProPlus).
4. Run cscript ospp.vbs /unpkey:xxxxx

Solution to 2nd issue:

Make sure "Modern Authentication for Office 2013" is enabled (Office 2016 is enabled automatically).

Check the registry and make sure those two keys below present.

Registry keyTypeValue 
HKCU\SOFTWARE\Microsoft\Office\15.0\Common\Identity\EnableADAL REG_DWORD 
HKCU\SOFTWARE\Microsoft\Office\15.0\Common\Identity\Version REG_DWORD 

How to add a user to multiple Microsoft Teams

Go to Microsoft Teams admin center Go to "Manage users" in Users and select the user to be added In Teams tab, click on "Add ...