Recommended by a very knowledgeable Xerox technician - perform this procedure once a month
Unplug both Ethernet and power cable for 5 full minutesHold down Print green button for 5 seconds and release, wait for 10 seconds, hold down again for another 5 secondsPlug in the power cable and power on while leaving the Ethernet cable unpluggedOnce the printer is up 100%, go to the admin console by pressing Access A buttonEnter the credential - by default it's admin and 1111 as the password.Select Tools Pathway, click on More and select Software Reset**Important** Select "Reset Both" BUT don't hit "Confirm" button yet. Plug in the Ethernet cable now, then hit "Confirm".Printer now will power cycle again.Print some test pages and the printer should respond better
Unplug both Ethernet and power cable for 5 full minutesHold down Print green button for 5 seconds and release, wait for 10 seconds, hold down again for another 5 secondsPlug in the power cable and power on while leaving the Ethernet cable unpluggedOnce the printer is up 100%, go to the admin console by pressing Access A buttonEnter the credential - by default it's admin and 1111 as the password.Select Tools Pathway, click on More and select Software Reset**Important** Select "Reset Both" BUT don't hit "Confirm" button yet. Plug in the Ethernet cable now, then hit "Confirm".Printer now will power cycle again.Print some test pages and the printer should respond better