- Enable TFTP client program on the client PC
- Open Command prompt and type in tftp then enter
- type the following command: tftp <Call Manager's IP> get <UPCprofilename>.cnf.xml then enter
- The file will be downloaded to C:\users\<userprofile> directory
- Move the file to C:\Users\<userprofile>\AppData\Local\Cisco\Unified Communications\Client Services Framework\Config
- Now user should be able to log in the Personal Communicator
Tuesday, April 5, 2016
Usually the issue can be resolved in manually downloading the user profile from Call Manager.
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