Most likely, the previous version was installed...
1. Close Outlook
2. Go to Start-Run type in Regedit
3. Navigate to HKEY_CLASSES_ROOT\TypeLib\{2DF8D04C-5BFA-101B-BDE5-00AA0044DE52}
4. Right click on the 2.4 regkey and choose Export. Save this export to your desktop for now so we have a backup.
5. Now once that is backed up right click on the 2.4 regkey and choose delete.
6. Launch Outlook
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